Viva’s Blog: Learn From the Best
Know zappos.com? Regardless of what business you’re in, you should. When it comes to serving their customers, they’re the best. Working with large and small businesses across a myriad of industries, we see customers with strong loyalties and those who will move their business for $1. Strong loyalties are often the result of a heartfelt connection. It’s a lot harder to leave a relationship when you feel it in your heart vs. your wallet. So,…
