Viva’s Blog: Stop fighting your customers!
What do IKEA and Madewell have in common? They both adjusted their strategy to embrace evolving consumer trends. Understanding customer preferences, even when at first glance they appear to be bad for your brand, is key to winning. Here are two brand success stories about bold marketers that used the latest consumer trends to guide their business strategy. CASE-IN-POINT #1: IKEA & IKEA Hacking Last August, a 31-year old executive assistant was sick of her “cheap…