Viva’s Blog: Gamification: Time to play?
Gamification, the use of game mechanics and design techniques to motivate people to achieve a particular goal or task, has emerged as a powerful marketing tool. Savvy business leaders use it as a customer acquisition and retention tool as well as a workplace solution to train employees, encourage collaboration and drive innovation. The power of gamification is huge as it addresses major trends: the coming of age of Generation Y (the generation born in the…