Crain’s Cleveland Business feature article by Laura Sheridan: Why niche marketers win

You have great products or services but your results are disappointing. Is marketing the problem? Are you trying to be all things to all people? Is your messaging resonating with customers? Is your target audience seeing your advertising? Are you targeting a mass audience when niche marketing is the answer? Even successful companies that sell products with mass appeal often started by selling to a discrete audience. Case in point: the rolling suitcase. Northwest Airlines…

Viva’s Blog: Gamification: Time to play?

Gamification, the use of game mechanics and design techniques to motivate people to achieve a particular goal or task, has emerged as a powerful marketing tool. Savvy business leaders use it as a customer acquisition and retention tool as well as a workplace solution to train employees, encourage collaboration and drive innovation. The power of gamification is huge as it addresses major trends: the coming of age of Generation Y (the generation born in the…

Viva’s Blog: Measure twice, cut once

Most of us are familiar with the English proverb, “Measure twice, cut once,” which applied to double checking measurements before cutting something to prevent wasting material. Once you’ve cut a piece of wood and you find that it’s too short, it’s pretty hard to fix. The same principle applies to hiring marketing resources. In the past year, we’ve worked with three companies that have hired marketing resources that they later discovered were “professionals” incapable of…

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