The 2024 Olympics won gold. Viewership numbers for TV and digital broke records. 30 million people tuned into NBC Universal’s platforms each day, which is a 74% increase over the 2020 Olympics in Tokyo. Marketers can learn a lot from the Olympics’ success. Lesson #1: Create a community. The Olympics bring people together. People feel a sense of social connectedness through a common goal. Being part of a community can make us feel as though we…
Today, businesses and organizations increasingly turn to digital marketing firms to achieve that elusive first-page ranking and gain a competitive edge. Many of our clients tell us that digital marketing firm contracts are overly complicated and full of gobbledygook! The goal is to build a long-term relationship with a marketing partner. Start off on the right foot by using this primer to help you make sense of a digital marketing firm’s contract. Most digital marketing contracts include…
Just last week a client asked if his manufacturing company engaged the right digital marketing agency. It’s a question I’m often asked. Your business has different goals, strengths, customers, and resources than every other company, even ones in your industry. Hiring the same agency your board member or friend did could be a mistake as your business’ needs are likely different. Digital marketing agencies offer a menu of services including digital advertising, search engine optimization (SEO), content marketing, social…
As the year draws to a close, your plate is likely overflowing. That’s why we crafted this concise end-of-year marketing checklist to make sure you kick off 2024 with confidence. This checklist is about the 3 P’s that are critical to your 2024 marketing strategy: People, Performance, and Partners. #1: PEOPLE. Your customers and employees are at the center of your success. Understanding your customer – their wants, needs, shopping and buying behaviors, and online habits…
Now’s a great time to reflect on the past 11 months and evaluate the impact of your marketing on your business results. Patterns may reveal themselves about your team or your clients. What worked and what didn’t? Here’s a checklist to help you evaluate your marketing’s effectiveness and plan for a successful 2023. MARKETING CHECKLIST #1: Marketing Team Do you have the right internal talent in the right positions to accomplish your goals for 2023? If…
Really understanding your customers is fundamental to realizing the greatest return on investment from your marketing and advertising. Here are five hacks to uncover insights that enable you to connect with them. Hack No. 1: Conduct primary customer research. You need to hear from your most loyal customers, your least loyal customers, your newest customers and your most profitable customers. Call them. Better yet, engage a third-party research firm to interview them. A third-party firm will…
I started my career working at some of the best ad agencies in the world. Then I switched to the “client side” where I engaged numerous advertising, digital, and public relations agencies. I’ve learned a few things that enable me to help our clients hire the right agency, produce the best outcomes, and create long-lasting relationships. Unfortunately, many clients have come to Viva La Brand with stories of failed agency relationships. These failed relationships are stressful,…
Cleveland-based brand strategy firm is retained by decantU, the Wine & Wellness Experience firm. Viva La Brand, the Cleveland, Ohio-based brand strategy and ad agency search firm, has been selected to help lead the brand development and marketing strategy for decantU, the host of interactive wine & wellness experiences. decantU Founder, Meredith Griffin, started her career as a sports performance coach and college wellness instructor for Maricopa Community Colleges. With a passion for wine and…
[1 minute read] Start 2019 with a bang. Here’s how. #1: Conduct a brand audit. Do your marketing materials focus on what’s important to your customers or to you? #2: Deeply understand your 2018 marketing results What worked from a quantifiable standpoint AND is truly better for your customer? #3: Review your KPIs Are you monitoring the right metrics? Do they directly tie to improving your customer’s experience? #4: Review your budget What are your business goals for…
Published in Crain’s Cleveland Business December 1, 2018 What do you call your customer? Ever wonder why Disney calls them “guests,” Costco calls them “members” and Ritz-Carlton calls them “ladies and gentlemen”? It’s not by accident or a casual decision. Most businesspeople know to use the same logo on every ad and marketing piece. Why should language be any different? Many companies fall short on keeping their words and messaging consistent when describing the experiences…
