Published in Crain’s by Laura Sheridan, President of Viva La Brand: Consumers have changed how they shop, work and live; marketing must change, too.

COVID-19 has changed consumer behavior. At-home working, at-home entertainment and at-home dining have necessitated a change in shopping and buying that many analysts predict will remain for the long term. Maintaining the same marketing strategies that worked prior to the pandemic likely won’t yield the same results going forward. If you’re committed to building long-term relationships with your customers, then you must pause and ask: What can we do to ensure our brand stays relevant…

Your customer has changed. Have you?

We’re all shifting our sights from surviving the coronavirus pandemic to charting new courses through it. Data shows that 84% of people plan to maintain the routines they adopted during COVID even after the crisis. Smart business people understand that the consumer insights they depended on when making marketing decisions pre-COVID may no longer hold true.  Research on customer behavior is essential. Consider that according to research conducted by Goodques, 74% of people say that…

Viva La Brand Celebrates 13th Anniversary

Companies and organizations from Seattle to Connecticut have retained Viva La Brand for rebranding and to optimize their marketing. CLEVELAND, OH – September 29, 2020 – Viva La Brand, the Cleveland, Ohio-based marketing strategy and ad agency search firm, is starting its 14th year helping clients use marketing to help achieve their business goals.   “Clients from around the country are engaging Viva La Brand because of our approach, which they associate with midwestern values….

COVID 19: Marketing Trends & Fast Movers

As a company’s meet-and-greet function, marketing’s job is to support your sales goals by identifying, engaging and help converting consumers into long-term customers. This role has been upended by COVID-19. We’ve all had to rethink our strategies in an era of homebound customers, social distancing, and an unpredictable path ahead. New trends are emerging. Fast movers win. Here are a few of Viva’s favorites. TREND: Changing your messaging (even when it’s been around for a long…

Be Well Solutions Retains Brand Strategy Firm Viva La Brand

CLEVELAND, OH – July 13, 2020 – Viva La Brand, the brand & marketing strategy and ad agency search firm was selected to help Be Well Solutions provide their current and prospective clients with turnkey wellness programs.   “We’re honored to work with Be Well Solutions – a company devoted to one purpose – helping employers build a resilient workforce. Our first project has been to help develop and share a Toolkit with programs to…

Marketing in the COVID-19 World – Part 3: Re-engage

Marketing in the COVID-19 WorldPart 3: Re-engage  Welcome to the third entry in Viva’s 3-part series, “Marketing in the COVID-19 World”, designed to help decision makers navigate these choppy waters. The first installment, Part 1: Adjust, focused on the adjustments marketers must make to weather the storm. We talked about ensuring your brand messages and marketing add value, not noise.  Part 2: Plan addressed the importance of starting the marketing planning process with new, post-COVID business goals, and then building a program to…

Marketing in the COVID-19 World – Part 2: Plan

Welcome to the second entry in Viva’s 3-part series, “Marketing in the COVID-19 World”, designed to help decision makers navigate these choppy waters. The first installment focused on the adjustments marketers must make to weather the storm. We talked about ensuring your brand messages and marketing add value, not noise. We challenged you to find an authentic way to serve during the pandemic. Read it here: PART 1: ADJUST. PART 2: PLANThe world has changed since you developed your 2020 Marketing Plan. Duhhhhh Toss the…

Marketing in the COVID-19 World – Part 1: Adjust

Welcome to the first entry in Viva’s 3-part series, “Marketing in the COVID-19 World”, designed to help decision makers navigate these choppy waters. This first installment focuses on the adjustments B2B and DTC marketers must make to weather the storm. Part 1: ADJUSTJust like we are adjusting to the new reality of staying home, marketers must adjust to the role their brands play in a customer’s life at home. Marketers must adapt how they lead their teams, speak to…

We’re here to help.

We hope you, your families, and your employees are safe and healthy. What and how we communicate to one another during these incredibly difficult times significantly impacts how we feel and act. We’ve been helping clients with the important messages they’re sharing with employees and customers. If you need help or just an objective third party to review materials, please send me an email at laura@vivalabrand.com. In the meantime, here are tips to ensure your messaging is…

Focus on your brand while you hunker down.

Given the state of the world, now’s not the time to double down on a new digital campaign. It’s not the time to try to convince people to try a new product or to “like” you on Facebook. Use this time to be introspective. Conduct a brand audit. What is a brand audit?It’s an evaluation of how your brand is performing compared to your goals and uncovers how your brand is positioned in the market. It allows…

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